How can we help?
Need help with SOLA Home, SOLA Travels, SOLA Tours, Momma's Menus, Between Us, SOLA Scrapbook, SOLA TowerWars, HomeField, or SOLA Training? Start with the answers below, or email us and a real person will get back to you.
Email support
Tell us which app you're using, your device and iOS version, and what happened.
Common questions
How do I restore my purchases on a new device?
Make sure you're signed in with the same Apple Account you used to buy, then open the app and tap Restore Purchases (usually in the app's Settings screen).
How do I cancel a subscription?
Subscriptions are managed by Apple. On your iPhone, open Settings, tap your name, then tap Subscriptions and choose the subscription you want to cancel.
How do I request a refund?
Apple handles all App Store payments and refunds. You can request a refund at reportaproblem.apple.com.
How do I delete my data or my account?
You can delete content inside each app, and deleting an app removes the data it stored on your device. If you created an account, you can delete it from the app's settings or email us and we'll take care of it. See our Privacy Policy for details.
The app isn't working the way it should. What can I try?
- Make sure you have the latest version from the App Store.
- Close the app completely and open it again.
- Restart your device.
- Still stuck? Email us with a screenshot if you can, and we'll help.
I have an idea or feature request. Where do I send it?
We'd love to hear it. Email hello@sola-automation.com. We read every message, and many of our updates start with a suggestion from someone who uses the app.